Here is a quick overview of how to grant access in TeamViewer to a remote user that you are connecting to. Scroll down for Mac instructions.

Windows

There are two methods to enable access in windows.

Method 1)

Get to Extras –> Options –> Advanced –> Show advanced options

Open TeamViewer window. Once you have done that, click on Extras then Options

TeamViewer Grant Access Windows Step 1 Extras then Options
Extras –> Options

Click on Advanced then Show advanced options

TeamViewer Grant Access Windows Step 2 Advanced then Show advanced options
Advanced –> Show advanced options

Change the Access Control drop down box to Full Access then OK

TeamViewer Grant Access Windows Step 3 Access Control Access then OK
Access Control –> Full Access

Method 2)

Open up the small Teamviewer Tab

Route 2 TeamViewer Grant Access Windows Step 1 Click teamviewer tab
Open TeamViewer Window
Route 2 TeamViewer Grant Access Windows Step 2 Click teamviewer tab
TeamViewer Window Open

Click on the remote computer listed under Session list then make sure Allow control is selected

Route 2 TeamViewer Grant Access Windows Step 3 Click teamviewer tab
Session list –> Allow control

End of Windows Instructions

Mac

Part 1 TeamViewer Settings

Make sure you are allowing remote access through TeamViewer. Open up the small Teamviewer window.

TeamViewer Grant Access Mac Step 1 Click or expand teamviewer tab
Open TeamViewer Window
TeamViewer Grant Access Mac Step 1 teamviewer tab expanded
TeamViewer Window Open

Click on the remote computer under Session list then make sure Allow control is checked

TeamViewer Grant Access Mac Step 2 Allow Control
Session list –> Allow control

Part 2 System Settings

Allow TeamViewer to have access in System Preferences. Open System Preferences. One way is by pulling up Spotlight Search (Command + Space Bar) and then searching for System Preferences.

TeamViewer Grant Access Mac Step 3 Open System Preferences
System Preferences

Click on Security & Privacy

TeamViewer Grant Access Mac Step 4 Open Security & Privacy
Security & Privacy

Unlock the settings by clicking on the small lock symbol at the bottom. Then click on Accessibility.

TeamViewer Grant Access Mac Step 5 unlock settings and click Accessibility
Unlock –> Accessibility

Now make sure TeamViewer and TeamViewer_Desktop are Selected

TeamViewer Grant Access Mac Step 6 Allow Teamviewer Access
Privacy

That’s it!

You have now granted access to your computer.

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